AI-Visibility
& digital transformation

for brands & companies.

Book a free consultation

WHAT WE DO

We make brands visible where it matters today: in AI systems and conversational experiences.

We focus on AI visibility and Conversational AI, but we also love to create meaningful content, digital touchpoints and interactive experiences. The result: intelligent solutions that strengthen brands and companies, and make impact measurable.

AI Visibility & Conversational AI

We optimize existing chat and voice bots, design new dialogue experiences, and structure content so that it is not only easy for people to understand but also clear for machines to read.

AI Visibility: making AI systems talk about you

Search is changing from clicks to answers, and systems like ChatGPT, Claude, or Perplexity are accelerating this shift. To stay relevant, brands must be visible where answers are generated. Whether you call it LLMO, GAIO, GEO or AEO – we make sure your content is surfaced best where people search and seek advice today.

Bot Health Check: optimising bot experiences

Many bots fall short. Some are outdated, others rely too heavily on undertested AI. And often, the problem simply is the bot concept itself.
From usability and dialogue flow to tone and technical performance: We evaluate your conversational experience and provide hands-on guidance to take your bot to the next level.

Conversational AI: creating dialogues that connect

Chatbots, voice assistants, and agents are gaining new relevance through systems like ChatGPT.
Implemented the right way, they are efficient channels for service, lead generation, and guidance.
We design conversational systems that understand, reflect your brand, and deliver measurable impact – for effective communication.

Digital transformation & communication

Beyond Conversational AI and AI visibility, we support clients in adjacent areas of digital communication – strategically and operationally.

Digital Touchpoints

Even established websites must keep pace with changing communication.
We make sure your key digital touchpoints stay future-proof: technically, structurally, and strategically.

Content & Story Formats

We craft content that educates, engages, and converts – in the right format, on the right channel. From interactive reports to editorial features: our content creates structure, relevance, and impact.

Interactive Experiences

We turn products, processes, and data into experiences – through 3D showrooms, interactive visualizations, and modular presentations. Ideal for complex topics, technical sales, and data-driven storytelling.

OUR TEAM

Partnership on equal footing – honest, focused and future-ready.

As long-time colleagues and now as the founding team of studio8020, we’ve internalized one key insight over the years: different perspectives are vital for implementing innovative projects. We follow this credo to this day – with our boutique approach and a strong team across project management, consulting, strategy, design and development. Together we think holistically, act pragmatically and create solutions that make a real difference for our clients. No buzzwords. No half measures. Just expertise that works.

Project Management: The framework that holds everything together.

Complex projects need more than expertise. They need structure, clarity and someone who keeps the big picture in view. Our project managers coordinate every step so teams work efficiently, deadlines hold and nothing slips through the cracks. We connect strategy, design, development and your internal stakeholders, supported by the right tools.


Concept Development: From insight to blueprint.

Before any pixels are placed or code is written, the structure needs to be clear. Our concept designers craft the architecture behind digital experiences, from well-considered UX and UI concepts to chatbot logic and complex conversational AI systems. We define user flows, information architectures and interaction patterns that do more than function. They guide users intuitively through digital touchpoints, always thoughtful, strategic and grounded in the bigger picture.

Consulting: Open. Honest. Individual.

We tell you what is possible and what is not. No promises. Just clear analyses, realistic assessments and measures that fit your company. Our consultants work with you to shape customer journeys, run AI readiness checks and support you reliably through every phase of digital transformation. We rely on transparency instead of sales rhetoric. What works, we recommend. What does not fit, we say openly.

Design: Impact that matters

Digital communication and AI are tools for clarity, efficiency and growth. Design makes these tools tangible. It conveys content, creates orientation and adds emotion where it matters. Our UI and UX designers see interfaces not only as visual elements but as strategic digital experiences that don’t just look good, but work – for people and for algorithms.

Development: We speak tech

Strategy without technical implementation remains theory. That is why we work with an experienced development team that understands how modern systems operate and how to optimize them for maximum AI visibility and performance. From integrating structured data and API connections to building customised AI solutions, we implement what we design with precision and rigor.



WHO WE ARE

Experience meets future – we combine communication expertise with AI insight.

We pair 25+ years of digital communication expertise with deep specialization in Conversational AI and AI visibility. We understand how brands speak, how language works in systems and how to integrate AI into workflows in a way that truly adds value.

Long-time partners, complementing each other perfectly.

We’ve known each other for 15 years and have delivered many projects together for renowned brands. Our collaboration is not just well-practiced – it’s proven.

Romina Pankoke

Conversational AI, Visibility in AI Systems, UX Design

Learn more about Romina

Tina Schäfer

Strategy Consultant & Content Marketing/Sales Concepts

Learn more about Tina

Different perspectives. One shared vision.

With distinct backgrounds and very complementary skill sets, we bring different ways of thinking that move projects forward — a value our clients truly appreciate.

Strategic excellence

Tina develops effective strategies that help brands remain visible in the age of AI, strengthen their digital impact, and contribute directly to business success.

Technological depth

Romina is an expert in UX design, Conversational AI, and AI visibility. She creates systems where brand, user experience, and technology align – building trust and driving results.

Visibility with substance

We’re united by extensive consulting experience, hands-on practice, and one shared vision: to make visibility in the age of AI a matter of strategy, not chance.

How to get in contact

Want to make your brand visible in the age of AI?

Our locations: Cologne and Berlin.

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